More replies. More customers. More freedom.
We help busy Australian service businesses respond faster, follow up consistently and turn more enquiries into customers - without the overwhelm. We do the R&R, so you get yours.
The R&R that gives you yours back
Reply & Repeat is what we do.
Retention & Revenue is what it creates.
Rest & Relaxation is what you get back.
Most service businesses do not need more complicated marketing. They need to stop losing the enquiries they already have. We put a calm, consistent follow-up system around every lead, so you can focus on the work you do best.
Start small. Build the system that fits.
Begin with a focused audit, then choose the setup or ongoing support that suits your business. Clear scope, practical systems and no complicated marketing jargon.
$99 Founding Customer Rescue Audit
A focused review of your customer journey with missed follow-up opportunities, three tailored message templates and a practical 30-day action plan. Delivered within 48-72 hours. Founding offer for the first 10 businesses.
Free Mini Customer Journey Check
A quick three-point review of visible customer journey gaps. No pressure and no complicated report - just useful observations to help you decide what needs attention first.
Rescue Setup - From $349
We turn the audit into a working one-channel system with up to five tailored templates, a clear follow-up sequence, a simple tracker and handover. Software, SMS usage and custom integrations are quoted separately.
Customer Reactivation
Reconnect with past or quiet customers using thoughtful messages designed to restart conversations and repeat business.
Ongoing Reply & Repeat Support
Keep the system active and improving with Care from $249 per month, Growth from $449 per month or Managed support from $749 per month. Every plan has a clear scope; software and message usage are separate where required.
Questions before you begin
Straight answers about the $99 audit and how Reply & Repeat works with your business.
You receive a review of your current customer journey, the highest-priority missed follow-up opportunities, three tailored message templates and a practical 30-day action plan. Delivery is within 48-72 hours. The founding price is limited to the first 10 businesses.
Reply & Repeat is designed for busy Australian service businesses - especially tradies, beauty businesses and local operators who receive enquiries, send quotes or depend on reviews and repeat customers.
No. The $99 audit is a complete standalone service. If you want help implementing it, one-channel setup starts from $349. Ongoing Care, Growth and Managed options are available from $249 per month, with a clear scope agreed before work begins.
Get your $99 Founding Customer Rescue Audit
Address
Sydney NSW, Australia — online service available Australia-wide
Operating Hours
Monday–Friday: 9am–5pm
Saturday–Sunday: By appointment